Shipping & Returns
At EZE Retails, we strive to provide a smooth and reliable shopping experience for every customer.
Shipping Policy
- Orders are typically processed within 1–3 business days after payment confirmation.
- Delivery times may vary depending on your location and shipping method selected at checkout.
- Once your order is shipped, you will receive a tracking number via email.
- We are not responsible for delays caused by carriers, customs, weather conditions, or unforeseen circumstances.
International Shipping
We currently ship to multiple countries worldwide. International customers may be responsible for customs duties, taxes, or import fees charged by their local authorities.
Returns & Exchanges
Customer satisfaction is important to us. If you are not fully satisfied with your purchase, you may request a return or exchange within 14 days of receiving your order.
To be eligible for a return:
- Items must be unused and in original condition.
- Original packaging and tags must be included.
- Proof of purchase is required.
Non-Returnable Items
The following items cannot be returned:
- Final sale or clearance items
- Used or damaged products caused by the customer
- Personalized or custom-made items
Refunds
Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund. Approved refunds will be processed to the original payment method within a few business days.
Contact Us
For shipping or return inquiries, please contact us at:
Email: info@ezeretails.com